When should I plan to arrive and depart?
Monday, January 21 is Martin Luther King Day, so plan to arrive on Tuesday morning. Activities will kick-off at 2 p.m. on the main stage, so plan accordingly. Departure dates may vary based on your role. By default, everyone in the Sales organization (under Chad Summe) will depart on Friday at any time. All others, please plan to depart on Thursday following meetings.
What kind of weather can I expect in Napa Valley in January?
The average temperature in Calistoga in January is 49 degrees with an average high of 60, and an average low of 37 degrees. While you can expect some rain, the weather is often dry and sunny for extended periods. Weather conditions suggest that you should pack a raincoat and a sweater.
What is the dress code?
Absolutely make sure to dress for the weather. NSM is casual/business casual. Bring something more dressy for the Thursday evening event.
What is check-in/out time?
Check in begins at 4 p.m at the hotel. Check out is at 11 a.m.
Is Meritage a non-smoking resort?
Smoking is not allowed in guestrooms or other interior spaces. Smoking is only allowed in designated exterior areas.
What are the dining options on property?
The Meritage Resort provides multiple dining options including Siena, Crush Lounge, Blend Cafe and In-Room Dining. Village @ Vista Collina Resort (located across the street) features nine Napa Valley wine tasting rooms, an upscale artisan market and Food & Wine Center. Please note: All of your meals are covered during the program dates and therefore meal expenses during those dates cannot be reimbursed. Meal expenses associated with travel to and from NSM can be expensed as per policy.
How do I arrange an early check-in or late checkout for my stay?
Early check-ins and late checkouts are based on availability day of. Please contact the Front Desk team to check on availability.
Please do not coordinate ground transfers to/from hotel/airport yet. We will be taking a look at your air travel and will provide guidance and instructions at a later time.
What are the parking options for resort guests?
Self and valet parking are included in the resort fee.
Need I.T. support?
I.T. support will be on site at NSM to address any support/maintenance issues that you may have. In order for I.T. to properly prepare and tend to your request (ex: parts ordered), submitting a ticket ahead of time will also ensure your machine has priority service. Email your request to email@example.com with subject line: “NSM 2019 Support Request”